To all our customers globally,
Our number one priority is the health and well-being of our customers, our teams and our community. We want to ensure you have a safe and enjoyable shopping experience with us. Our standalone stores in Donegal and South Anne St. and concession in Arnotts are all open. We are guided by the advice from world health organisations, the Irish government and industry trade associations and have implemented training for our teams, enhanced our cleaning protocols and established social distancing practices and capacity restrictions among other safety measures (These are listed below). See below regarding specific store opening times.
Thank you for your continued support for our brand.
Best wishes Lynn, Charlotte, Paddy & Rosy
ONLINE IS OPEN
We want to assure you that our online store is open. We are closely linking with our couriers regarding delivery and returns.
We will be dispatching as normal on weekdays, but due to our reduced team, our deliveries may take a little longer than usual and we cannot guarantee next day delivery - please check our delivery page for more specific information. Please bear with us and our couriers at this time.
We have extended our returns policy from 14 days to 30 days on all full priced products until further notice.
Stores & stockists
Our Irish stores in Donegal and South Anne St., Dublin are now open with revised opening hours as follows – 1030 – 1730 Monday to Saturday and closed on Sunday.
See the list of safety measures throughout our stores:
- Our toilets are closed
- Our café in Donegal is open for takeout
- Hand sanitising stations
- Distancing stickers
- Screens at the till
- Contactless payment options
Our consession in Arnotts, Dublin is now open 1030 - 1800 Monday to Sunday.
In Ireland many of our stockists are also open now, please contact our customer service team if you need any information on who is open in your area.
Click & Collect
You also have the option of using our Click & Collect service which allows you to browse our collections, make your purchase and safely collect your order in store.
Made to Measure
Unfortunately we are not able to offer our made to measure service fitting at this time. However if you have bought from our made to measure service before, we will have your fitting details on file and can order based on these if required.
If you have any questions or queries please contact us via Live Chat Monday to Friday OR via - email@example.com
We will also keep you updated through our social channels
We hope our collective efforts as a global community will improve this situation as soon as possible and our thoughts go out to any of you who have been directly affected. We wish you and your families all the very best during this difficult time.