Returns & Exchanges

Customer Care
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We will be dispatching as normal on weekdays, but due to a reduced team, our deliveries may take a little longer than usual and we cannot guarantee next day delivery. We thank you for your understanding.

Live chat will also be available Monday to Friday - and Patrick from customer services can help you with any of your queries and questions.

We can process returns and exchanges as well. Find out more - Here

Keep up to date by visiting our delivery and social media pages.

Returns & Exchanges

If for whatever reason you wish to return any Magee 1866 items, you may do so within 30 days of receipt. Unless they are faulty, goods must be returned in perfect condition (unworn and undamaged), in their original packaging with tags/tickets attached.

Returns are at the customers expense however you can return your items into one of our Magee 1866 stores FREE of charge. Alternatively, we do have a reduced rate that you can use via DPD, see below for instructions and costings.

Please note: The below applies to both Ireland and Northern Ireland based customers only.

Returns made easy with DPD. Follow the steps below:

  • 1. Visit DPD returns page: DPD/Returns
  • 2. Select 'Magee 1866' from the list of retailers
  • 3. Enter your ORDER ID in the 'Reference Number' section
  • 4. Select your reason for return
  • 5. Select your parcel size & weight
  • 6. Select your payment options and print your label
  • 7. Drop off to a Pickup Point nearby - (Almost 600 Pickup points throughout the country)

All returns are charged at a flat rate of €6.35. Magee 1866 cannot be held liable for lost parcels. If your returned parcel is lost, please contact DPD/help.

Please also download and fill in Magee 1866 Returns & Exchange form - Download here.
This gives you a step-by-step guide on how to return items to us for a refund or exchange.  Please ensure this form is completed and sent back with your returns.

If you wish to exchange the same garment for a different size or to exchange the garment for a different product then please fill out the exchange section on the returns form. If any additional payment is required, our customer service team will follow up with a phone call.

Please note that there are no returns on altered garments.

Timings: Returns will be processed within 10-14 working days of receipt. We will let you know your return has been processed via the email address or phone number you provided at the time of ordering.

If you have any queries, you should contact our Customer Service Team in Donegal. Call +353 (0) 74 97 24836 or Email, Monday – Thursday 8.15am – 5.15pm. and Friday 8.15am – 1pm.

Our address for returns is as follows:

Magee 1866 Online Returns,
Magee of Donegal Ltd
New Row,
Donegal Town,
County Donegal,