Frequently Asked Questions – FAQs

Click on the item you wish to purchase, choose your size and quantity, once you are happy with all this, click 'Add to basket', this will log the item in your 'basket', which can be viewed at the top right-hand corner. You can then browse other parts of the site and purchase items, once you are ready to check out - click on 'My basket' and you will be guided through each stage of the order step-by-step. A confirmation email will be sent to you with your order details. A further email will be sent to you to confirm your items have been dispatched. This will include a tracking number.

One of the main reasons for this is the billing address entered is incorrect. Please ensure you enter the correct billing address and that it matches the address that you have registered your bank card to. This may differ from your delivery address.

A discount/voucher code can be redeemed at the check out, you will see a box with ‘Enter Voucher Code’, fill in the code, and click on ‘Apply’. This will apply the discount to your basket.

Signing up to our newsletter gives you exclusive access to our pre-sale offers, new collections and other promotions. We also run exclusive loyalty card events throughout the year. Click here to sign up now.

Amazon Pay, American Express, Discover, JCB, Mastercard/EuroCard, PayPal, Solo, Switch/Maestro, Visa and Visa Debit.

We aim to deliver to you as soon as possible. We aim to dispatch within 24 hours of receipt of your order. Your order will arrive with you within 2 – 5 days. You will receive a dispatch email with a tracking code. All our parcels require a signature upon receipt.

Yes, no problem! Full price items must be returned within 30 days of receiving them. No refunds or exchanges on items from our ‘Past Collections’ section. Please see Returns section for more details.

Yes, please contact customer services with the reference number and we will send you some swatches.

We run 2 options for our tweeds - a Stock Supported Bunch and a Seasonal Offer. We can supply between 1 and 10m*.

* However in some fabrics we may have larger quantities available if you are looking for more than 10m. Please contact customer services and we will happily confirm fabric availability. We also offer smaller quantities in our patchwork collection.

If you are a wholesale customer please contact admin@mageeweaving.com

Each product has some more specific details, as our sizes do vary per product. Please also refer to our How to Measure information page. If you have any questions on our sizes, please contact our team and they will happily talk you through our fits. Click here to see contact information.

Shipping charges vary depending on location but would cost approximately €20/€25 for goods under €150. If you spend over €150, shipping is free. All our parcels require a signature upon recepit.

Returns charges vary depending on location. Please see our returns page for more information. Returns

Please contact our customer services for your nearest stockist – Contact Us. Please note that some of our items - including all our accessories collections and some womens and menswear are only available to buy online or in one of our three shops.

Magee of Donegal
Monday to Saturday: 10am to 6pm
Sunday: 1pm to 5pm

Magee at Arnotts
Monday to Wednesday: 10am to 7pm
Thursday: 10am to 8pm
Friday: 10am to 7pm
Saturday: 9am to 7pm
Sunday: 11am to 7pm

Magee of South Anne St
Monday to Thursday: 9.30am to 6pm
Friday: 10am to 7pm
Saturday: 9.30am to 6pm
Sunday: 12pm to 5.30pm

Our customer service team is available from Monday to Thursday 8.15am to 5.15pm and Friday 8.15am to 1pm.
We have live chat throughout the hours above.
Please contact 00353 74972 4811 or email info@magee1866.com.

If your size is not showing, contact our customer services team who will be happy to try and source the garment you are looking for. There are certain ‘classic’ garments which we continually re-order, when out of stock.